Where do you ship?

We ship globally!

How will COVID-19 affect my delivery? 

We are currently still able to deliver globally. However, please allow extra time for your order to arrive with you as there are currently extra procedures in place which may cause delays in your local territory. We are monitoring the situation closely and will advise of any changes. International deliveries outside of the UK are currently experiencing delays of up to 15 days. If you have any specific questions relating to your order, please email our customer service team on georgie@coachedbygeorgie.com

What are the shipping options?

Varied prices for different items and areas. But all postage is Royal Mail Signed For.

Why don’t you offer standard un-signed for shipping?

Unfortunately, we are currently unable to offer un-signed for shipping due to a high number of orders going missing in transit. We want to ensure all orders reach customers as quickly and efficiently as possible.

How long will my parcel take to get to me?

Delivery is available globally and after 5 business days processing we will allow:

UK – 3-7 business days
Europe – 5-9 business days
Global – 10-14 business days

Please be aware that Covid-19 has had an impact on these estimates.

 I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

Please email customer service at sales@coachedbygeorgie.com with your name and they will be able to help locate your order details.

 My items still haven’t been shipped and I haven’t received a refund, what shall I do?

Please contact sales@coachedbygeorgie.com with your name and order number.

Can I change my order?

It is possible for our customer service team to make amends to your order prior to our fulfilment team packing your items. Please email sales@coachedbygeorgie.com as soon as possible with your order number and requested amends and the team will do their best to help you.

What payment methods do you accept?

You can purchase on our website using a debit or credit card, and we offer Paypal, Apple Pay, Google Pay.